Terms and conditions of service

Last updated: September 11, 2026

Welcome to Mundo Craft Perú. These terms and conditions regulate the access and use of our website, as well as the purchase and use of digital products offered through our store.

By accessing our website or making a purchase, you agree to these terms and conditions. If you do not agree with any of them, we recommend that you do not use our services.

1. General information

Mundo Craft Perú offers digital products related to crafts, design, and DIY projects, including files, templates, patterns, collections, and other digital resources.

The products offered in our store are digital, so we do not physically ship purchased products.

2. Digital products

Before making a purchase, the customer may consult the available information about each product, including its description, characteristics, format, and, where applicable, compatibility.

Due to the digital nature of our products, the customer must ensure that they have the necessary programs, applications, devices, and knowledge to use the purchased file.

The images used to present our products may be for illustrative purposes. The final content corresponds to the description indicated for each product.

3. Purchase process

To make a purchase, the customer must provide correct and updated information.

The customer is responsible for carefully reviewing the selected product before completing payment.

Once payment is confirmed, access to the digital product will be provided through the delivery mechanisms available in our store.

4. Prices and payments

Product prices are displayed in our store at the time of purchase.

Mundo Craft Perú may modify prices, promotions, or product availability at any time. Changes will not affect purchases that have already been confirmed.

Payments are processed through the payment methods available in our store and/or the corresponding payment service providers.

5. Digital product delivery

Digital products are delivered electronically. No physical shipments are made.

The customer must use a valid email address when making their purchase, when this is necessary for the delivery or access to the product.

If you have difficulty accessing your product after making a purchase, you can contact us for assistance.

6. Intellectual property

All files, designs, molds, templates, images, texts, graphics, and other content offered by Mundo Craft Perú are protected by applicable intellectual property regulations.

The purchase of a digital product does not transfer copyright or intellectual property of the content to the buyer.

Unless the product description expressly states otherwise, it is prohibited to:

  • Resell purchased digital files.
  • Share, distribute, or publish the files.
  • Upload files to websites, groups, social networks, download platforms, or public storage services.
  • Commercialize original or modified files as digital files.
  • Present the designs or files as your own.
  • Use our content to create a collection or digital product intended for resale.

The buyer may use the purchased files only within the limits indicated in the description of each product and in accordance with the corresponding license.

7. Finished products

When a digital product allows for the creation of physical products by cutting, printing, assembling, or other techniques, the customer may use the file in accordance with the conditions indicated in the product description.

Unless expressly stated otherwise, authorization to use the file does not imply authorization to resell, redistribute, or share the original digital file.

8. Refunds and cancellations

Due to the digital nature of the products, once the product has been delivered or made available to the customer, refund requests will be subject to applicable conditions and current legislation.

If you receive a defective, incomplete, or different file from the purchased product, please contact us so we can review the case and, if appropriate, offer a solution.

Promotions, discounts, and special conditions may be subject to particular terms indicated during the purchase.

9. Proper use of the website

The user agrees to use our website lawfully and responsibly.

It is not permitted to use the site to engage in fraudulent activities, attempt unauthorized access to accounts or systems, interfere with the operation of the store, or engage in activities that could harm Mundo Craft Perú or other users.

10. Customer accounts

When the customer creates an account in our store, they are responsible for maintaining the confidentiality of their credentials and the information associated with their account.

If you detect unauthorized access or any suspicious activity related to your account, you must notify us.

11. Third-party login

Our store may allow access through external authentication services, such as Facebook or Google.

When using these services, the terms and privacy policies of the corresponding provider may also apply.

Mundo Craft Perú will use the information received from these services in accordance with our Privacy Policy and applicable legislation.

12. Privacy

The processing of our customers' personal data is carried out in accordance with our Privacy Policy.

We recommend reviewing this policy before using our services or making a purchase.

13. Service availability

We strive to keep our store available and functioning correctly. However, temporary interruptions may occur due to maintenance, updates, technical problems, external providers, or other circumstances beyond our control.

14. Modifications

Mundo Craft Perú may update these terms and conditions when necessary.

The current version will be the one published on this page. The update date will be indicated at the beginning of the document.

15. Applicable law

These terms and conditions will be interpreted in accordance with the applicable law in the Republic of Peru.

Any dispute related to the use of our store or the acquisition of our products will be handled in accordance with the applicable legislation and dispute resolution mechanisms.

16. Contact

If you have questions about these terms, products, or purchases made in our store, you can contact us through our official customer service channels.

Mundo Craft Perú

teffy@mundocraftperu.com
Stefanny Gutierrez Valverde